“Our entire customer service team, plus other key members, attended the Lean 101 class and held a value-stream mapping event with Industrial Solutions – ISI at our office to identify key processes in our Customer Service group that required improvement. As a result, our service has improved, our customers are happier, and our employees feel more empowered to identify and solve problems. A true win -win!”
Chief Growth Officer
Burrows Post & Frame Supply
Whatever level of assistance your company requires, Industrial Solutions can help. Broken down into Training, Facilitation, Consulting and Development categories, ISI can provide the right service to get your company to the level you desire. From full business transformations to refresher classes, ISI has the resources and expertise to help you.
“Our employee engagement is the best it’s ever been. Employees are gaining a level of satisfaction that makes them want to retire from the company although we are going through a down cycle. It’s not easy. I would recommend ISI to any company that wants to have lean thinkers.
We would never be where we are today without ISI.”
Since 1997, Industrial Solutions has been focused on serving companies with professional consulting, facilitation and training services in the application of Lean Thinking.
Our consultants are experts on a broad array of subjects, and can facilitate events on any of them, leading the process owners to achieve great gains.
Improvement events are a way to quickly transform the workspace and get employees engaged in the process.